Shipping policy

At Alpha Wolf Growth, we aim to provide a smooth and reliable delivery experience for customers across India. Please review the shipping information below before placing your order.

1. Shipping Coverage

We currently offer delivery across India, subject to courier availability for the delivery pincode.

Some remote or restricted locations may have limited delivery availability.

2. Shipping Charges

Free Shipping is available on eligible orders as displayed on our website at the time of purchase.

If any shipping charge applies to your order, it will be shown during checkout before you complete the purchase.

3. Order Processing

Orders are generally processed after successful order confirmation.

Processing time may vary depending on order volume, product availability, verification requirements, weekends, and public holidays.

Once your order has been dispatched, you may receive tracking information through the contact details provided during checkout.

4. Estimated Delivery Time

Delivery times can vary depending on your location and courier service.

As a general estimate, orders may take approximately 3–7 business days after dispatch.

Remote locations, unforeseen courier delays, weather conditions, public holidays, or other circumstances may result in additional delivery time.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible delivery locations.

COD availability is determined by the courier service and your delivery pincode and will be shown during checkout where available.

6. Tracking Your Order

Once your order is dispatched, tracking details may be provided through SMS, WhatsApp, email, or another available communication method.

You can use the tracking information to check the current status of your shipment.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping information, including:

  • Full name
  • Complete delivery address
  • City and state
  • Pincode
  • Valid phone number

If incorrect information causes a delivery failure, additional shipping charges or re-shipping requirements may apply.

8. Delayed or Failed Delivery

Although we work with courier partners to deliver orders on time, delays can sometimes occur due to circumstances outside our reasonable control.

These may include:

  • Weather conditions
  • Natural events
  • Courier operational issues
  • Incorrect address information
  • Remote-area delivery restrictions
  • Public holidays
  • High shipping volumes
  • Customer unavailability

If a shipment is delayed or returned to us, please contact our customer support team for assistance.

9. Damaged Package

If your package appears visibly damaged when delivered, please take photographs or a video of the package before opening it.

If the product inside is damaged, contact us as soon as possible and follow the procedure described in our Return & Refund Policy.

10. Undelivered or Returned Orders

If an order is returned to us because of an incorrect address, repeated delivery attempts, customer unavailability, refusal to accept the package, or other delivery-related reasons, please contact us to discuss the available options.

For COD orders, repeated refusal or non-acceptance of orders may affect our ability to offer COD on future orders.