Privacy policy

At Alpha Wolf Technologies, we respect your privacy and are committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how Alpha Wolf Technologies collects, uses, stores, and protects information when you visit our website, use our services, contact us, or purchase our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. About Alpha Wolf Technologies

Alpha Wolf Technologies
205, Indra Nagar,
Kanpur, Uttar Pradesh
208011, India

GSTIN: 09EOCP0756P1ZE

Website: alphawolfgrowth.com

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

This may include:

  • Full name
  • Mobile/phone number
  • Email address
  • Billing information
  • Business name
  • Business address
  • GST information, where applicable
  • Payment and transaction information
  • Information you provide when contacting us

Business & Seller Information

When you purchase our Meesho seller services, you may provide information required to perform the service, such as:

  • Meesho seller/account information
  • Product and catalog information
  • Sales information
  • Order-related information
  • Pricing information
  • Advertising information
  • Profit & Loss information
  • Product performance information
  • Business reports
  • Other information required for account analysis or management

We only request information that is reasonably necessary to provide the applicable service.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically by your browser, Shopify, analytics services, advertising platforms, or similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Approximate location information
  • Website interaction data
  • Cookies and similar technologies

This information may be used to improve website performance, security, analytics, and advertising.

4. How We Use Your Information

We may use your information to:

  • Provide our services
  • Manage your service account
  • Analyze your Meesho business
  • Prepare reports and recommendations
  • Communicate with you
  • Process payments
  • Provide customer support
  • Handle service requests
  • Respond to enquiries
  • Improve our website and services
  • Maintain security
  • Detect fraud or unauthorized activity
  • Send service-related communications
  • Send marketing communications where permitted
  • Measure advertising and marketing performance
  • Comply with applicable laws and regulations

We do not use your information for purposes unrelated to our business or the services you have requested except where required or permitted by law.

5. Meesho Account Information

If you engage Alpha Wolf Technologies for Meesho account management or analysis, you may provide access to certain account information.

We use such information only to perform the services agreed with you.

You remain responsible for ensuring that you have the necessary authority to provide us access to any account or business information.

We will not intentionally use your Meesho account information for purposes unrelated to providing our services without your permission, except where required by law or necessary to protect our rights, security, or business operations.

6. Payment Information

Payments may be processed through third-party payment providers or payment gateways.

We generally do not need to store your complete debit card, credit card, banking password, or other sensitive payment credentials on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

7. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand website traffic
  • Improve user experience
  • Measure advertising performance
  • Understand how visitors interact with our website

You can control or disable certain cookies through your browser settings. However, disabling cookies may affect some website functionality.

8. Advertising & Marketing

We may use advertising platforms such as Meta Ads and other marketing technologies to promote our services.

These platforms may use cookies, pixels, or similar technologies to measure advertising performance and, where permitted, show relevant advertisements.

For example, we may use website interaction data to understand which advertising campaigns generate enquiries or customers.

Third-party advertising platforms process information according to their own privacy policies.

9. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when reasonably necessary to operate our business or provide services.

These may include:

  • Shopify and related service providers
  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Advertising platforms
  • Communication providers
  • Technology/service providers
  • Professional advisers
  • Legal or regulatory authorities where required

Third-party service providers may process information on our behalf or independently according to their applicable terms and privacy policies.

10. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We retain personal and business information only for as long as reasonably necessary for:

  • Providing services
  • Maintaining business and transaction records
  • Customer support
  • Legal and regulatory requirements
  • Resolving disputes
  • Preventing fraud
  • Enforcing agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Responsibilities

When providing information to Alpha Wolf Technologies, you should ensure that the information is accurate and that you have the necessary rights or authorization to provide it.

You should also avoid sending us unnecessary sensitive information.

We will never intentionally ask you to provide passwords, OTPs, UPI PINs, card PINs, or similar highly sensitive authentication credentials through ordinary communication channels.

Never share your OTP, UPI PIN, ATM PIN, card PIN, or banking password with us or anyone claiming to represent Alpha Wolf Technologies.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children for the purpose of providing our business services.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

15. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw certain consents
  • Request information about how your data is processed
  • Raise a privacy-related concern or complaint

Some requests may be subject to legal, contractual, or operational limitations.

To make a privacy request, please contact us using the details below.

16. Data Breach & Security Incidents

If we become aware of a security incident involving personal information that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and provide notifications where legally required.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

We recommend reviewing this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Alpha Wolf Technologies

Address:
205, Indra Nagar,
Kanpur, Uttar Pradesh
208011, India

GSTIN: 09EOCP0756P1ZE

Website: alphawolfgrowth.com

For privacy-related requests, please include sufficient information for us to identify your request and respond appropriately.